Apartment Networks is part of The Network Operations Company. We operate hospitality and housing networks across the Pacific Northwest including hotels, extended stay properties, apartments and dorms.

Apartments are handled differently from hotels for several reasons:

• Typically no 24×7 Front Desk staff (affects support processes)
• Longer stays and telecommuters with more complex problems
• Greater variety of network devices (printers, TiVos, etc.)

Vital Stats for The Network Operations Company

• Up to 15,000 unique users per month
• More than 50 locations in 5 states
• Brands Serviced: 12, plus Independents
• Call Rate: less than 1% (10 calls per 1000 users)